IP EXPO Manchester 2019 - 8x8
3-4 April 2019 / Manchester Central

First Access >>



Stand: N344

8x8 provides Truly Unified Communications that radically empower over a million business users worldwide to drive exceptional customer experiences and business outcomes. 8x8 uniquely offers companies a single, seamless, easy-to-manage cloud communications, collaboration, and contact center solution with access to the organization’s most valuable data. 8x8 provides a single solution across voice, video, messaging, meetings and contact center together with actionable data that enables employees, partners and customers to work together more efficiently, innovate more regularly and solve problems more elegantly.

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8x8 Seminars

  • How Unified Communications enhance your contact centre Thu 26th Apr 11:00 - 11:30

    How Unified Communications enhance your contact centre

    8x8 will look at the relationship between Unified Communications and the Contact Centre. Independent research shows a vast improvement in customer experience by capitalising on integration between these two key parts of the communication strategy. 8x8 will also explore the relationship between employee experience and customer satisfaction, and how enabling your agents to have better access to information and experts can provide significant improvements, both in the time to resolution and the time to revenue.


    David Chase

    David ChaseMore

    Mike Donohue

    Mike Donohue More

    Time / Place

    Thu 26th Apr 11:00 to 11:30

    Cloud, Networks & Mobility Theatre