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Technology issues a major contributor to the UK’s productivity gap

Thursday 23 March 2017

SmallBusiness.co.uk: UK small business owners waste almost three hours a week due to IT and technology problems, a new study reveals.

New research by Samsung Electronics  reveals time spent on technology issues could be a major contributor to the UK’s productivity gap. While small business owners are spending nearly three and a half hours on sales and close to three hours on marketing a week to drive new business, IT accounts for two hours and 47 minutes, and office management almost three hours.

The UK currently ranks 7th in the G7 and 17th in the G20 for productivity per person, and spending less time on these tasks could help to close this gap.

The findings – part of Samsung’s ‘More Good Days at Work’ initiative which shows small businesses how innovative technology can help their staff to have better days at work – highlight that the situation is mirrored in workers, with nine in ten (91 per cent) losing concentration by coming to the rescue to help colleagues with IT issues.

With two-thirds (63 per cent) of workers spending between 15 and 45 minutes a day helping their colleagues with these issues, businesses are losing almost four hours a week per employee.

Graham Allcott, Author of How to be a Productivity Ninja and founder of Think Productive says, ‘We have some fantastic businesses and innovators in the UK SME sector, but there are still big productivity issues.

Read more here: http://bit.ly/2nrMbh0  

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