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Sumit R. De
Sumit R. De is a Senior Service Management Consultant for TOPdesk. Through his years in the industry, he has worked with organisations all over the world to help empower the services they deliver. He specialises in process design, shared services, and customer satisfaction with the belief that these are key elements to the future of the industry.
Sumit R. De Seminars
Shared Service Management: Move forward together Wed 26th Apr 13:40 - 14:10
Shared Service Management: Move forward together
In this seminar, Sumit De of TOPdesk will draw on real-world implementation experience to demonstrate how to best facilitate interdepartmental collaboration. The talk will discuss the concept of sharing services and how to get the most out of it. Based on cases from a variety of different organisations, the aim is to demonstrate how developing a shared service environment will lead to significant improvements both internally and externally. Join us and find out how small steps can lead to big improvements.
Sumit R. De More
Time / Place
Wed 26th Apr 13:40 to 14:10
Cloud & Mobility